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Air Transat Contact Centres Agent Jobs Vacancies 2022: New Job Vacancies in Air Transat. Submit your Job Application Form at the Air Transat Montreal Careers site. For more information about Canadian Government Jobs read this article.
Given below are the essential qualifications for Jobs in this Air Transat Montreal. All applicants are requested to read carefully the essential qualifications of Air Transat Contact Centres Agent Jobs before applying. Candidates should read this post till the end to know the Air Transat Montreal Jobs vacancies requirement.
Air Transat Contact Centres Agent Jobs 2022-2023 Latest Apply Online Air Transat Careers and Employment Opportunity Jobs in Montreal, Quebec
Latest Air Air Transat Contact Centres Agent Jobs Career Opportunities: – Air Transat is now recruiting for Contact Centres Agent jobs in Montreal, Quebec. Candidates who have Degree/ Diploma qualifications can avail of this job. Air Transat Montreal is a reputed job location in Canada. The Air Transat Contact Centres Agent Jobs Salary for $16.50/hr . Candidates Can Apply Online Through the Official Air Transat Montreal Careers Website Link.
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This Air Transat Contact Centres Agent Jobs Recruitment details like job description educational background, age limit, selection process, and how to apply are given below. You can check the table below to know the details in shorts. If you want to know the complete information then read the article till the end.
Air Transat Contact Centres Agent Jobs 2022 Short Details
| Organization Name | Air Transat |
| Name of the Position | Contact Centres Agent |
| Job Category |
Call Centre and Customer Relations |
| Job Req ID | TTC-22-069 |
| Business Segment | Head office |
| Business Unit | Transat Tours Canada |
| Job Location | Montreal and/or Telework |
| Job Type | Jobs in Canada |
| Job Time | Full-Time |
| Contract Type |
Permanent |
| Eligibility | Degree/ Diploma |
| Salary | $16.50/hr |
| Last Date | 2022-10-31 |
Air Transat Contact Centres Agent Jobs – Jobs Description
Come aboard a company that is committed and human, ready for new challenges and that needs you! To continue to brighten the everyday of our customers with the joy of vacation, the Transat team is looking for agents for our Customer Contact Centre.
As an agent, you will be the voice of Transat and the first link with our customers. Your role is therefore essential in the relationship with our customers. Thanks to you, our customers will be able to make their travel plans a reality, especially in these times of recovery.
Ready to travel? You will be responsible for answering customer calls regarding our domestic and international flights and vacation stays. Our clients will benefit from your ability to tailor a trip to their specific needs and find the best solutions. As you gain experience, you will develop new product skills (packages, hotels, excursions, cars) that are linked to salary progression.
Help us reach new heights by joining our team of travel enthusiasts and enjoy our travel perks to discover our destinations on board the World’s Best Leisure Airline!
Benefits:
- Base salary at hiring $16.50/hr
- Rapid salary progression
- Eligible for the incentive program upon hiring: $1.25/hr guaranteed for the first 3 months
- Annual Transat target bonus of 3% guaranteed for the year 2022
- 3 weeks of vacation
- 5 floating vacations
- Group insurance
- RRSP/DPSP contribution from the employer
- Possibility of career development within the company
- 2 airline tickets to Transat destinations + unlimited standby (upon hiring)
Responsibilities
- Answer incoming calls from external customers (B2C) and travel agents (B2B) by demonstrating listening, empathy, and a sincere desire to provide unparalleled service;
- Promote the products of the Transat brand (eco fares, seat selection, luggage, special services, insurance, financing requirements, etc.);
- Process requests for flight reservations and modifications to existing files;
- Act as user expert for customers browsing our websites;
- Follow up with clients regarding ongoing files.
Additional information :
- Duration of training: between 12 and 15 days
- Type of training : online
- Location of training : 300 Léo-Pariseau in Montreal or telework
- Place of work after the training: flexible, 300 Léo-Pariseau in Montreal or telework
- Full time 37.5h or part time 22.5h or 30h
- The agent must be available to work from 7.00 a.m. to 11 p.m, 7 days a week
- The work schedule is variable and confirmed one month in advance (days, evenings, and weekends)
Requirements
- Experience in customer service or tourism (an asset);
- Bilingual (French and English), written and spoken, knowledge of a third language an asset;
- Experience in a call center environment (an asset);
- Excellent skills to use and navigate through various computer applications;
- Great ability to adapt to different and constantly evolving computer software;
- Knowledge of reservation systems such as RADIXX, SIREV, TTS, GDS and Datalex (an asset);
- Strong customer service skills;
- Strong organizational skills, thoroughness, and autonomy;
- OPC / TICO certification (an asset);
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Job Details
How to Submit Air Transat Contact Centres Agent Jobs Application Form?
- First of all, you have to go to the official website of Air Transat.
- After that, you will see the career option on the official, click on it.
- All Air Transat Montreal Jobs links will appear in front of you Now you have to click on the link of Air Transat-Profile-Jobs.
- As soon as you click on this link, all the details of filling out the application form will open in front of you.
- Now you have to fill in all the details carefully.
- After filling in all the details you have to click on the apply button given below.
- Your Air Transat Contact Centres Agent Jobs application form is complete.
- You can keep a copy of it in the future.
| Before applying, please ensure that you have read the requirements for the position and that you are eligible. Applications of ineligible applicants will be rejected by the Recruitment Manager. |
Air Transat Contact Centres Agent Jobs – Important Link
| Apply Now Here |
| Official Website |
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